Kennisontbijt: de kansen van servitization
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Kennisontbijt: de kansen van servitization

Kennisontbijt: de kansen van servitization voor een duurzaam businessmodel

Datum
01-07-2021
Tijd
07:30 - 08:30
Locatie
The Gallery (Erlenmeyer), Hengelosestraat 500, Enschede

Het einde van de lockdown is in zicht. De versoepelingen bieden kansen voor een nieuwe dosis inspiratie en kennis in een ander jasje! Voor management, directie en business developers organiseren we daarom een kennisontbijt: De kansen van servitization voor een toekomstbestendig businessmodel. Experts Koen Klokgieters, Martin Olde Weghuis en Martijn Elkink delen kennis, ervaring en tools om met servitization aan de slag te gaan. Op de vroege ochtend, in combinatie met een ontbijt. Een goed begin van de dag! 

Ontdek de mogelijkheden van servitization voor je bedrijf

Servitization is relevanter dan ooit. Het proces waarbij dienstverlening een steeds grotere rol krijgt in het businessmodel van maakbedrijven. Service is hiermee niet langer een kostenpost, maar een extra verdienmodel voor je bedrijf. Verkoop je producten of machines, dan bieden concurrenten vaak min of meer identieke producten aan. De klant kan overal terecht en voor je het weet concurreer je enkel nog op prijs of levertijd. Met servitization vul je het verdienmodel van de verkoop van producten aan met nieuwe diensten. Hierbij kun je bijvoorbeeld denken aan serviceabonnementen, reparatie en onderhoud, logistieke diensten, trainingen, extra onderdelen, verzekeringen, etc. Je voegt waarde toe aan je product en dit bereken je door in je verkoopprijs.

Dit biedt voor veel ondernemers een uitkomst voor een duurzaam en toekomstbestendig businessmodel. In plaats van je prijs te verlagen, voeg je extra’s toe en bied je een compleet en uniek pakket aan. Dé kans om je klant beter van dienst te zijn, je te onderscheiden van je concurrent en extra omzet te genereren.

Het toepassen van servitization vraagt een omslag in denken. Niet een zo efficiënt mogelijk productie- en logistiek proces, maar nog meer de klant centraal stellen. Wat is zijn behoefte precies? En wat wil hij op welk moment tijdens het aankoopproces? En hoe pas je je businessmodel hierop aan? Om je hiermee op weg te helpen, organiseren we dit kennisontbijt.

Experts aan tafel

Gastspreker Koen Klokgieters, ondernemer met zijn bedrijf Innoplot, specialist wanneer het gaat om servitization en tevens auteur van het boek ‘Innovatieparadoxen, sluit aan. Hij deelt zijn jarenlange ervaring en opgebouwde kennis als adviseur in het toepassen van servitization binnen vele corporates. Onze business developer Martin Olde Weghuis deelt kennis en tools om je businessmodel tegen het licht te houden en met servitization aan de slag te gaan. En innovatie-expert Martijn Elkink denkt mee in het toepassen van deze ontwikkeling en de volgende stappen specifiek voor jouw bedrijf.

07:30 | 07:40

Inloop, koffie en ontbijt.

07:40 | 07:45

Ontwikkeling en kansen servitization.

07:45 | 08:15

Hoe pas je servitization praktisch toe als business model. Ondernemer en expert Koen Klokgieters neemt je mee in de kansen.

08:15 | 08:30

Wat kun je van elkaar leren en hoe ga je praktisch aan de slag: tips & tricks en tools.

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Het kennisontbijt ‘De kansen van servitization’ is vol!

Op tijd een plek claimen voor een volgend kennisontbijt over servization of andere relevante onderwerpen? Geef je interesse aan ons door en wij zorgen dat je als eerste de uitnodiging ontvangt. En mocht er toch een plekje vrijkomen voor 1 juli, dan nemen we nog even contact met je op.

Ik ga akkoord(Required)
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Unless emphatically expressed otherwise in writing, these general terms and conditions apply to all agreements, offers and propositions of Novel-T with regard to participation in and organization/coordination of Events. 2. The applicability of any purchasing terms and conditions or other general terms and conditions of Participant is explicitly excluded. 3. Should one or more provisions of these general terms and conditions wholly or partially become invalid or void, the remaining provisions of these general terms and conditions shall remain fully applicable. Novel-T and Participant will enter into negotiations to agree on new provisions to replace the invalid or void provisions, which comply, as much as possible with the purpose and intent of the original provisions. Article 3: Payment Event visitor 1. Payment must be made within fourteen (14) days after the invoice date, in the currency specified by Novel-T. 2. Any overdue, unpaid invoice or any overdue outstanding balance will automatically and by operation of law, increase with an interest rate of five percent (5%) per month on the already overdue outstanding amount without judicial intervention or notice of default. 3. All judicial and extrajudicial costs, costs for lawyers, bailiffs and debt collection agencies included, shall be borne by the Event visitor. 4. If the Event visitor believes that the billing(s) by Novel-T are incorrect, Event visitor is obliged to specify its objections by written notice within eight (8) days upon the date of invoice. Article 4: Payment Exhibitor, Partner/sponsor or Client 1. Payment must be made within fourteen (14) days upon the invoice date, in the currency specified by Novel-T. Novel-T is authorized to invoice monthly. 2. Any overdue, unpaid invoice or any overdue outstanding balance will automatically increase with an interest rate of five percent (5%) per month on the already overdue outstanding amount, without judicial intervention or notice of default. All judicial and extrajudicial collection costs, costs for lawyers, bailiffs and debt collection agencies included, shall be borne by the Exhibitor, Partner/sponsor or Client. 3. If the Exhibitor, Partner/sponsor or Client believes that the billings by Novel-T are incorrect, he is obliged to specify his objections within eight (8) days upon the invoice date in writing. Article 5: Cancellation Event visitor Event visitor can make a cancellation in writing, up to four (4) weeks prior to the Event and free of charge. Thereafter Event visitor is required to pay the full amount due. Article 6: Cancellation by Exhibitor or Partner/sponsor or Client 1. Cancellation by the Exhibitor, Partner/sponsor or Client must be in writing. In this case, the Exhibitor, Partner/sponsor or Client will owe the following cancellation fee to Novel-T. 2. In case of cancellation by the Exhibitor longer than sixteen (16) weeks prior to the Event, the Exhibitor’s cancellation fee will be twenty-five percent (25%) of Exhibitor’s total financial contribution to the Event. 3. In case of cancellation by the Exhibitor within sixteen (16) weeks prior to the Event, the Exhibitor’s cancellation fee will be fifty percent (50%) of Exhibitor’s total financial contribution to the Event. 4. In case of cancellation by Partner/sponsor or Client longer than sixteen (16) weeks prior to the Event, Partner’s/sponsor’s or Client’s cancellation fee will be fifty percent (50%) of their total financial contribution to the Event. 5. In case of cancellation by Partner/sponsor or Client within sixteen (16) weeks to twelve (12) weeks prior to the Event, Partner’s/sponsor’s or Client’s cancellation fee will be seventy-five percent (75%) of Partner’s/sponsor’s or Client’s total financial contribution to the Event. 6. In case of cancellation by Partner/sponsor or Client within twelve (12) weeks prior to the Event, their cancellation fee will be hundred percent (100%) of their total financial contribution to the Event. Article 7: Liability Event visitor 1. Participation in an Event, in whatever form, is always at Event visitor’s own risk. Novel-T is not liable for personal injury sustained during and Event, except in the cases of a wilful act or gross negligence by Novel-T. 2. Novel-T is also not liable in case of loss, theft or damage of items of value, estate, jewellery, art objects, valuable documents or other items of value. The safekeeping of the aforementioned items of value is carried out exclusively at the risk of Event visitor. 3. Event visitor is obliged to compensate the damages caused to Novel-T by itself or a third party for which Event visitor is responsible during an Event. Article 8: Liability Exhibitor 1. Participation in an Event, in whatever form, is always at Exhibitor’s own risk. Novel-T is not liable for personal injury sustained during and Event, except in the cases of a wilful act or gross negligence by Novel-T. 2. Novel-T is also not liable in case of loss, theft or damage of items of value, estate, jewellery, art objects, valuable documents or other items of value. The safekeeping of the aforementioned items of value is carried out exclusively at the risk of the Exhibitor, his staff and third parties engaged by Exhibitor. 3. The Exhibitor is obliged to compensate the damages caused by Exhibitor, Exhibitor’s staff and/or third parties engaged by Exhibitor to Novel-T. Article 9: Liability Partner/sponsor or Client 1. Participation in an Event, in whatever form, is always at Partner’s/sponsor’s or Client’s own risk. Novel-T is not liable for personal injury sustained during an Event, except in the cases of a wilful act or gross negligence by Novel-T. 2. Novel-T is also not liable in case of loss, theft or damage of items of value, estate, jewellery, art objects, valuable documents or other items of value. The safekeeping of aforementioned items of value is carried out exclusively at the risk of the Partner/sponsor or Client, their staff and third parties engaged by the Partner/sponsor or Client. 3. The Partner/sponsor or Client is obliged to compensate the damages caused by their staff and/or Partner/sponsor, Client or third parties engaged by Partner/sponsor or Client to Novel-T. 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When Novel-T decides to change a fixed Event location or date, or the Event has to be cancelled, pursuant to the provisions of section 1 of this article, a Participant in no circumstances can claim compensation from Novel-T. 3. The Event visitor is entitled to cancel its visit free of charge, in writing to Novel-T within five (5) working days after Novel-T has informed the Event visitor that the date of the Event has been changed. 4. In case of cancellation of an Event by Novel-T or the provisions mentioned in section 3 of this article Novel-T will refund the amount already paid. Article 13: Intellectual Property, Data protection and Footage 1. Participant is not authorized to duplicate (parts of) the program booklet, posters, flyers and or (promotional) material produced by, or on behalf, of Novel-T.. 2. Novel-T collects, processes, and uses data of Participants, in accordance with data protection laws and its privacy statement. 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Automated decision-making Novel-T does not use automated data processing to make decisions about matters that may have (serious) consequences for the persons in question. 6. Data retention period Novel-T does not store your personal data any longer than strictly necessary in order to realize the purposes for which your data is collected. The personal data we collect is stored for a period of 14 months after our last contact. We do this to keep data subjects up to date on developments pertaining to our services. 7. Sharing personal data with third parties Novel-T will share your personal data with various third parties if this is necessary in order to execute the agreement and meet any legal obligations. We enter into processing agreements with businesses that process your data at our request to make sure they employ similar standards of data security and confidentiality. 8. Cookies, or similar techniques, that we use Novel-T uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. When you first visited our website, we already informed you about these cookies and asked your consent to use them. You can opt out of receiving cookies by changing your internet browser’s settings to keep it from storing cookies. Furthermore, you can delete any data that has already been stored via your browser’s settings. Third parties, e.g. advertisers and/or social media companies, also use cookies on this website. 9. Data protection Novel-T takes the protection of your personal data seriously and has implemented appropriate measures to prevent the misuse, loss, unauthorized access, unwanted publication, and unauthorized alteration of your data. 11. Photography during events When you attend a Novel-T event, you may have your picture taken. In light of the GDPR, Novel-T considers the use of these pictures on its social media channels a legitimate interest. If you are in a picture and would like it to be deleted, you can submit your request via email to h.eidhof@novelt.com. We will process your request within four weeks of reception. 12. Lodging a complaint Novel-T also wants to remind you that you have the option to lodge a complaint with the national privacy watchdog: the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit- persoonsgegevens/tip-ons Last updated: 25-10-2018 Novel-T may update this privacy statement from time to time. An updated privacy statement enters into force on the date listed above.
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